Terms of service

Terms of Service

Last updated: 13th of October 2025

Welcome to Ama Soul. These Terms of Service (“Terms”) govern your use of www.amasoul.com and any related services operated by Ama Soul.
By accessing or purchasing from our website, you agree to comply with these Terms. Please read them carefully before using our services.

1. General Information

This website is operated by Ama Soul. Throughout the site, the terms “we”, “us”, and “our” refer to Ama Soul.
We reserve the right to update or change these Terms at any time. Any updates will be posted on this page, and your continued use of the website constitutes acceptance of those changes.

2. Eligibility

By using our site, you confirm that you are at least 18 years old (or the age of majority in your country) and that you agree to these Terms.
If you are using this website on behalf of another person or entity, you confirm that you have the authority to bind them to these Terms.

3. Products and Services

All products displayed on our website are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product descriptions and prices at any time without prior notice.

We make every effort to ensure that product images and descriptions are accurate. However, slight variations may occur due to screen settings, photography lighting, or handmade production processes.

4. Orders and Payments

When you place an order, you agree to provide accurate and complete information.
All prices are listed in the currency specified on the site and include applicable taxes where required by law.

We accept various payment methods, which are securely processed through trusted third-party providers. By submitting payment details, you confirm that you are authorized to use the selected payment method.

Ama Soul reserves the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping and Delivery

We aim to process and dispatch orders promptly.
Delivery times may vary depending on your location and external factors such as customs, holidays, or carrier delays.

Ama Soul is not responsible for delays beyond our control.
Shipping costs, estimated delivery times, and carrier details are provided at checkout.

6. Returns and Exchanges

We take great care to ensure our products meet the highest quality standards.
If you are not fully satisfied, please refer to our Return Policy for detailed instructions on returns, exchanges, or refunds.

Please note that certain items (such as opened skincare products) may not be eligible for return for hygiene reasons.

7. Intellectual Property

All content on this website — including text, images, logos, product designs, and graphics — is the exclusive property of Ama Soul or its partners and is protected by international copyright and trademark laws.

You may not reproduce, distribute, or use any part of our content without prior written permission from Ama Soul.

8. User Conduct

You agree not to use the website for any unlawful or harmful purpose, including:

  • Engaging in fraudulent or misleading activity

  • Uploading or transmitting malware

  • Violating the rights of others or our intellectual property

  • Interfering with website functionality or security

We reserve the right to terminate or restrict access to our website if you violate these Terms.

9. Limitation of Liability

Ama Soul strives to provide accurate information and high-quality products.
However, we are not liable for:

  • Any indirect, incidental, or consequential damages arising from your use of the website or products

  • Temporary unavailability of the website or technical errors beyond our control

Your use of the website and products is at your own risk.
Nothing in these Terms limits your statutory consumer rights under applicable law.

10. Indemnification

You agree to indemnify and hold Ama Soul, its founders, employees, and affiliates harmless from any claims, damages, or expenses resulting from your breach of these Terms or misuse of our website.

11. Governing Law

These Terms and any related disputes shall be governed by and interpreted in accordance with the laws of The Netherlands, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Amsterdam, The Netherlands.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: info@ama-soul.com
Website: www.amasoul.com