Privacy policy

Privacy Policy

Last updated: 13th October 2025

Ama Soul values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit www.amasoul.com or interact with our services. By using our website, you agree to the terms described below.

1. Information We Collect

We collect personal and non-personal information to ensure a smooth shopping experience and to improve our products and services.

Personal data may include:

  • Name and contact details (email address, phone number, billing and shipping address)

  • Payment details and order history

  • Account information, if you create one

Non-personal data may include:

  • IP address, browser type, operating system

  • Website usage data collected through cookies or similar technologies

You can choose to disable cookies through your browser settings, but please note that certain features of the site may not function properly as a result.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and customer support responses

  • Send newsletters and promotional updates (only if you’ve opted in)

  • Improve our website, products, and overall user experience

  • Conduct research and analysis to enhance our offerings

3. How We Share Your Information

Your personal information is shared only with trusted third parties who help us operate our business, including:

  • Payment processors and logistics partners

  • Email and marketing service providers

  • IT and website maintenance partners

We ensure all partners handle your data securely and in compliance with data protection laws.
We may also disclose information if required by law or in the event of a company merger or acquisition.

4. Managing Your Data

You have full control over your data:

  • Unsubscribe: You can opt out of marketing emails at any time.

  • Access & Correction: You may request access to or correction of your personal information.

  • Deletion: You may request deletion of your data, subject to legal or regulatory requirements.

For any of these requests, please contact us at info@ama-soul.com.
We retain personal data only for as long as necessary to fulfil your orders, comply with legal obligations, or resolve disputes.

5. Security

We take data security seriously.
All sensitive information, including payment data, is encrypted during transmission.
While no system is completely secure, we implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Cookies

Cookies help us personalize your experience and understand how visitors use our site.
You may disable cookies in your browser settings if you prefer not to allow them. However, this may limit certain site features.

7. Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our practices or legal obligations.
The most recent version will always be available on this page. Continued use of our website after any updates constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: info@ama-soul.com
Website: www.amasoul.com